Returns & Exchanges
At Davines, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, you may return any unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the unused products in their original packaging, ensuring all protective seals remain intact to qualify for a refund.
Affix the Shipping Label
Download and print the prepaid return shipping label provided through the portal and attach it firmly to the outside of your box.
Receive Your Refund
Once our warehouse receives and inspects your return, a credit will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing