Frequently Asked Questions

Everything you need to know about sustainable beauty and your Davines experience.

Are Davines products sulfate and paraben-free?

Yes, many of our formulas are free from sulfates and parabens. We prioritize high-quality, natural ingredients and sustainable chemistry to ensure the best results for your hair and the environment.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your delivery status.

What is your return policy for hair care products?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and significantly unused to qualify for a full refund.

Does Davines test its products on animals?

No, Davines is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we delegate others to do so on our behalf.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.

What does being a 'B Corp' mean for the products I buy?

Being a Certified B Corp means we meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.